Security & data
Your telephony. Your access. Your retention rules.
Control who can access telephony data and how long different types of information are retained – with roles, MFA, and configurable retention.
Sound familiar?
Decision-makers worry about sensitive caller information.
IT needs clear access controls instead of shared logins.
Different data types need different retention periods.
Introducing AI into customer communication meets justified skepticism.
What changes
Security becomes concrete settings – not vague compliance slogans.
Accountable access
Roles and visibility replace shared accounts.
Stronger sign-in
Authenticator-app MFA reduces weak-password risk.
Fitting retention
Recordings, transcripts, summaries, metadata, and CRM data can be controlled separately.
Organizational guardrails
Call-duration and caller-frequency controls support operations.
How it works
Define access
Roles, visibility, and MFA determine who can see and do what.
Set retention
Adjust retention by data type to your requirements.
Secure day-to-day operations
Trusted devices, agent-level visibility, and guardrails support everyday use.
What qutee can do
Role-based access
Permissions instead of shared logins.
Authenticator-app MFA
Extra protection at sign-in.
Configurable retention
Different periods for recordings, transcripts, summaries, metadata, and CRM data.
Trusted-device periods
Practical security for returning devices.
Agent-level visibility
Control which data is visible in which context.
Operational guardrails
Limits on call duration and caller frequency as organizational controls.
Typical use cases
IT & compliance stakeholders
Clear answers on access, MFA, and retention.
Larger service organizations
Roles and visibility across teams.
Insurance & professional services
Sensitive customer data with accountable controls.
Companies with strict internal policies
Avoid shared accounts and unclear retention.
Stay in control
No unverified certification claims
We describe capabilities – not “certified” or “guaranteed residency” without confirmation.
Careful legal wording
No blanket “fully GDPR compliant for every industry” marketing line.
EU processing with confirmation
EU-based processing claims belong under contractual and technical confirmation.
German proximity as a trust theme
Development, support, and plain language – where they apply.
Frequently asked questions
Yes. Retention can be configured for different data types – such as recordings, transcripts, summaries, metadata, and CRM data.
Yes. Authenticator-app MFA is among the supported security features. Fallback and trusted-device details are clarified in setup.
We market concrete controls and processes – not blanket certification or legal guarantees. We’ll discuss contractual and technical details transparently.
You control that through roles, visibility, and organizational settings – instead of shared logins.
Make security concrete
Let’s walk through access, MFA, and retention for your use case – without marketing fog.
Try a live demo