Industry solution for dental practices
Never miss a patient call.Even when everyone is chairside.
qutee.ai answers your patients' calls around the clock, books check-ups and hygiene appointments straight into your calendar, notes cancellations and answers questions about opening hours and directions. So your team can focus fully on treatment.
The problem
When everyone is treating, the phone rings unanswered.
In a dental practice, the whole team is often chairside. Anyone who calls then ends up on voicemail or gives up.
Nobody free for the phone
Dental nurses and hygienists are with patients, and reception is busy at the desk. Calls go unanswered or get picked up in a rush.
Cancellations arrive too late
Patients who want to cancel can't get through. The slot stays empty, even though someone else would have taken it.
The same questions, again and again
Opening hours, directions, parking or what to bring to a first visit: routine questions take up a lot of time at reception.
A day with qutee
This is your day with qutee.
07:45
Before the practice opens.
A patient needs to cancel his cleaning before the practice opens. qutee takes the cancellation and passes it straight to the team.
11:20
When everyone is chairside.
The whole team is with patients. A new patient is looking for a check-up. qutee finds a free slot and books it straight into your calendar.
20:15
Even after closing.
A patient has toothache and can't reach anyone in the evening. qutee takes down the request and gives the dental emergency service details you have stored.
08:00The next morning
Your team starts prepared.
Every call, request and next step is ready as a summary. Nothing has slipped through.
Use cases
One AI assistant for every request on the practice phone.
qutee.ai guides callers through the conversation in a friendly way, asks the right follow-up questions and sends your team a clear summary at the end.
- 01
Check-ups & hygiene
Patients calling after a recall reminder get a check-up or professional cleaning appointment right away, booked into your Google or Outlook calendar following your rules.
- 02
New patients
Welcome new patients: capture name, contact details and request, and book their first appointment.
- 03
Cancellations
Take cancellations and rescheduling requests and report them to the team at once, so the slot can be filled again.
- 04
Patients in pain
Take down the request and forward the call to the practice as you define. After closing, qutee.ai gives the dental emergency service details you have stored.
- 05
Callback requests
Note questions about a treatment and cost plan or about treatment as a callback request: with name, phone number, topic and preferred time.
- 06
Frequently asked questions
Opening hours, directions, parking, holiday cover and what to bring to an appointment: answered around the clock.
How it works
Every call. Fully documented.
The patient speaks naturally. qutee.ai asks the right follow-up questions, books the appointment and sends your team a structured summary.
“Hello, I've received the reminder for my check-up. Could I have a cleaning done at the same time?”
Of course, we can combine both in one appointment. Which days and times suit you best?
“Ideally an afternoon, next week if possible.”
There's a slot for both on Wednesday at 2 pm. May I take your name, date of birth and a phone number?
“Yes, Thomas Krüger, 2 May 1979, 07700 900876.”
Thank you, Mr Krüger. Your appointment for a check-up and cleaning on Wednesday at 2 pm is booked. Please bring your insurance card.
- Category
- Appointment booking
- Patient
- Existing patient
- Request
- Check-up + cleaning
- Appointment
- Wednesday, 2:00 pm
- Note
- Bring insurance card
- Status
- Added to calendar
Automatically emailed to the practice team
Benefits
More calm at reception. More time in the chair.
qutee.ai is not a traditional voicemail.
- 01
Always reachable
Calls are answered even when the whole team is busy with patients.
- 02
Fewer empty slots
Cancellations reach your team straight away, so freed-up appointments can be given to someone else.
- 03
Relieved reception
Routine questions and appointment requests no longer pile up on the side. Your team has time for the patients in the practice.
- 04
Great first impression
New patients reach someone right away instead of an engaged tone or voicemail.
Trust & technology
AI telephony you can trust.
qutee.ai was built with maximum focus on data privacy and security. Developed in Germany, hosted in the EU.
GDPR-compliant
EU hosting and clear data processing. All patient data stays in the EU.
Quick to launch
No big IT project required. Typically live within a few days.
Customisable
Greeting, questions, appointment rules and routing set up individually for your practice.
No new phone number
Your familiar practice number stays the same. A simple call-forwarding rule is all it takes.
Frequently asked questions
Yes. qutee.ai books check-ups, hygiene and other appointments live during the call in your connected Google or Microsoft 365/Outlook calendar. You decide which appointments can be booked on which days and at which times. A connection to your practice software can be set up individually if needed.
qutee.ai gives no medical assessment and makes no diagnosis. The assistant takes down the request and forwards the call to the practice as you define. After closing, qutee.ai gives the dental emergency service details you have stored.
No, that stays with your team. qutee.ai notes the question as a callback request with name, phone number and topic, so your team can get back to the patient with all the documents to hand.
Yes. Especially when nobody can pick up the phone, qutee.ai answers calls, books appointments and notes cancellations and callback requests. Your team finds everything neatly in the email inbox or the qutee dashboard.
No. Your practice's familiar number stays exactly as it is. A simple call-forwarding rule, for example when busy or outside opening hours, to a number we provide is all it takes.
More industries
qutee works in many industries.Find yours.
- TradesTake jobs, emergency calls and site visits.
- Tax advisorsAnswer client questions, book first meetings.
- Law firmTake new enquiries, book first consultations.
- Real estate agentQualify prospects, book viewings.
- GymBook trial sessions, answer member questions.
- RestaurantTake table bookings and group requests.
Test qutee.ai with real dental practice scenarios.
See how qutee.ai automatically handles check-ups, cancellations, new patients and callback requests. Free for 14 days.