Industry Solution for Restaurants
Never miss a reservation call.Even in the middle of dinner service.
qutee.ai answers calls around the clock, books table reservations straight into your calendar, answers questions about opening hours and takeaway and passes party and catering enquiries on to you. So your team can focus fully on the guests in the restaurant.
The Problem
If nobody picks up during service, the guest books elsewhere.
The phone rings most when the restaurant is full. If nobody can answer, you lose reservations. If someone does, the guests at the table have to wait.
Missed Reservations
At lunch and dinner nobody has a free hand. The caller can't reach anyone and rings the next restaurant.
Interrupted Service
Whoever runs from the kitchen, bar or tables to the phone is missing on the floor. Orders and bills have to wait.
The Same Questions, Again and Again
Opening hours, closing day, parking, takeaway or vegetarian dishes: routine questions take time that service needs.
A day with qutee
This is your day with qutee.
11:30
Just before lunch.
While the kitchen is getting ready, a guest wants a table for tonight. qutee offers free times and books the reservation straight into your calendar.
19:45
In the middle of dinner service.
Every table is full and the phone rings. A caller asks about a birthday party. qutee takes the date, number of guests and wishes and sends everything to you.
23:30
After the kitchen closes.
A guest asks whether you're open tomorrow and whether they can pick up food. qutee answers right away, using the information you've stored.
08:00The next morning
Your team starts prepared.
Every call, request and next step is ready as a summary. Nothing has slipped through.
Use Cases
One AI assistant for every restaurant call.
qutee.ai guides callers naturally through the conversation and sends your team a clear summary at the end.
- 01
Table Reservations
Take the date, time, number of guests and name, then book the table straight into your calendar or record it for your team.
- 02
Opening Hours & Info
Answer questions about opening hours, closing day, directions, parking and takeaway instantly, using the information you store.
- 03
Group & Party Enquiries
Take birthdays, company dinners or family celebrations with date, number of guests and wishes, and pass them on to you.
- 04
Catering Enquiries
Capture the occasion, date, location and number of guests so you can put together a fitting quote quickly.
- 05
Allergies & Intolerances
Note what guests tell you and pass it on to service and kitchen together with the reservation.
- 06
Callbacks & Call Routing
Log callback requests cleanly or forward calls to a fixed number when someone wants to speak to a person.
How It Works
Every call. Fully documented.
The guest speaks naturally. qutee.ai asks the right follow-up questions, books the table and sends a structured summary.
“Hello, I'd like to book a table for four on Saturday evening.”
Of course. On Saturday I still have 6 pm or 7:30 pm available. Which suits you better?
“7:30 works well. One of us has a gluten intolerance.”
Thank you for letting me know, I'll note the gluten intolerance for the team. What name should I put the booking under, and which number can we reach you on?
“Schneider, my number is 07700 900468.”
Thank you, Mr Schneider. Your table for four on Saturday at 7:30 pm is booked. I'll pass the note about the intolerance on to service and kitchen.
- Category
- Table reservation
- Guests
- 4 people
- Time
- Saturday, 7:30 pm
- Note
- Gluten intolerance
- Guest
- Mr Schneider, 07700 900468
- Status
- Added to calendar
Automatically emailed to the team
Benefits
More calm during service. More time for your guests.
qutee.ai is not a traditional voicemail.
- 01
Always reachable
Calls are answered even when everyone is busy on the floor or in the kitchen.
- 02
Fewer interruptions
Your team no longer has to run from the table to the phone and can stay with the guests.
- 03
Reservations captured cleanly
Date, time, number of guests and notes land complete in your calendar or inbox, not on a scrap of paper.
- 04
Friendly first impression
Guests get an immediate, friendly response instead of an engaged tone or voicemail.
Trust & Technology
AI telephony you can trust.
qutee.ai was built with maximum focus on data privacy and security. Developed in Germany, hosted in the EU.
GDPR-compliant
EU hosting and clear data processing. All guest data stays in the EU.
Quick to launch
No big IT project required. Typically live within a few days.
Customisable
Dialogues, reservation rules, routing and notifications individually configured for your restaurant.
No new phone number
Your existing number stays the same. A simple call-forwarding rule is all it takes.
Frequently asked questions
Yes. qutee.ai books reservations during the call straight into your connected Google or Microsoft 365/Outlook calendar. It follows your rules, for example fixed time slots or approved days. Alternatively, qutee.ai records the reservation and sends it to your team. A connection to your reservation software can be set up individually if needed.
qutee.ai records what guests say about allergies and intolerances and passes it on to your team together with the reservation. It makes no promises about ingredients or dishes. Your service or kitchen team clarifies that directly with the guest.
Yes. qutee.ai captures the occasion, date, number of guests, location and special wishes and sends you everything as a summary. You prepare the quote yourself. qutee.ai does not take payments or deposits and makes no binding commitments.
Yes. Especially in the middle of service, after the kitchen closes or on your closing day, qutee.ai is the first point of contact. Instead of hitting a voicemail, guests have a real conversation, and you find every enquiry as a summary by email or in the qutee dashboard. If someone urgently wants to speak to a person, qutee.ai can forward the call to a number you choose.
No. Your restaurant's well-known number stays exactly as it is. A simple call-forwarding rule (e.g. when busy or outside opening hours) to a number we provide is all it takes.
More industries
qutee works in many industries.Find yours.
- Coaching & consultingBook intro calls, take new enquiries.
- IT supportLog incidents, create tickets in Zammad or TANSS.
- Car dealershipQualify vehicle enquiries, capture callbacks.
- HotelTake bookings, service questions and event requests.
- Property managementCapture tenant requests, damage reports and viewings.
- InsuranceReport claims, capture requests in a structured way.
Test qutee.ai with real restaurant scenarios.
See how qutee.ai handles table reservations, guest questions, party enquiries and callbacks. Free for 14 days.