Industry Solution for Trades

Never miss a customer call.Even when you're out on a job.

qutee.ai answers calls around the clock, captures new jobs in full, books site visits straight into your calendar and forwards emergencies to your on-call team. So you can focus on the work in front of you.

The Problem

If nobody answers, the customer calls the next business.

In the trades, the phone rings exactly when everyone is out on a job. Missed calls, constant interruptions and callbacks in the evening cost time and work.

  • Missed Jobs

    Customers can't reach anyone, don't leave a message and ask the next business instead.

  • Interruptions on Site

    The phone rings on the ladder, in the boiler room or on the roof. Focused work gets hard.

  • Paperwork After Hours

    Half-finished notes, missing addresses and a pile of callbacks: the evening at the desk gets longer than it needs to be.

A day with qutee

This is your day with qutee.

  1. 09:15

    While everyone is on site.

    A customer wants their stairwell painted. qutee asks for the address and scope and books a measuring appointment right away.

  2. 12:40

    During the lunch break.

    A property manager reports a dripping pipe in the basement. qutee takes down the building, contact person and urgency and sends everything to the office.

  3. 21:40

    After hours.

    The heating has failed and it's cold outside. Because it's urgent, qutee puts the caller straight through to your emergency service.

  4. 08:00The next morning

    Your team starts prepared.

    Every call, request and next step is ready as a summary. Nothing has slipped through.

Use Cases

One AI assistant for every customer request.

qutee.ai guides callers naturally through the conversation and hands your team a ready-to-act summary at the end.

  • 01

    New Jobs & Quote Requests

    Capture the type of job, address, scope and urgency and hand them to the office in a structured format.

  • 02

    Site Visits & Measuring

    Book site visits or measuring appointments straight into your Google or Outlook calendar, following your rules.

  • 03

    Maintenance Appointments

    Take requests for boiler servicing or regular inspections and book them into free slots.

  • 04

    Emergencies & Urgent Cases

    Forward a heating failure, burst pipe or storm damage directly to your on-call team or the master tradesperson.

  • 05

    Callback Requests

    Log name, number, topic and preferred time cleanly and send them to the right person.

  • 06

    Frequently Asked Questions

    Service area, opening hours, directions and typical services answered around the clock.

How It Works

Every call. Fully documented.

The customer speaks naturally. qutee.ai asks the right follow-up questions, books the appointment and hands over a structured summary.

Example ConversationLive

“Hello, we'd like to have our bathroom renovated and would like a quote.”

Of course. For a quote, someone will first take a look on site. What's the address?

“5 Maple Way in Kassel. It's about the shower, the tiles and a new toilet.”

Thank you, I've noted that. For the site visit I have Thursday at 10 am or Friday at 2 pm available. Which suits you better?

“Thursday at 10 works well. My name is Schneider, 0171 5559876.”

Thank you, Mr Schneider. Your site visit on Thursday at 10 am is booked. We'll see you at your place then.

Result for the BusinessStructured
Category
Quote Request
Job
Bathroom renovation
Scope
Shower, tiles, toilet
Address
5 Maple Way, Kassel
Contact
Mr Schneider, 0171 5559876
Appointment
Site visit Thu, 10 am

Booked in the calendar, summary emailed to the office

Benefits

More calm on site. More overview in the office.

qutee.ai is not a traditional voicemail.

  1. 01

    Always reachable for customers

    Calls are answered even when everyone is on site or has already finished for the day.

  2. 02

    Fewer interruptions

    Your team can work in peace. Only real emergencies are put straight through.

  3. 03

    Complete requests

    Address, job and urgency arrive neatly captured, not on a scrap of paper in the van.

  4. 04

    Professional first impression

    Customers get an immediate, friendly response instead of a voicemail or an engaged tone.

Trust & Technology

AI telephony you can trust.

qutee.ai was built with maximum focus on data privacy and security. Developed in Germany, hosted in the EU.

  • GDPR-compliant

    EU hosting and clear data processing. All customer data stays in the EU.

  • Quick to launch

    No big IT project required. Typically live within a few days.

  • Customisable

    Dialogues, routing rules and notifications individually configured for your business.

  • No new phone number

    Your existing number stays the same. A simple call-forwarding rule is all it takes.

Frequently asked questions

Yes. You decide what counts as urgent, for example a heating failure or a burst pipe. In those cases qutee.ai transfers the caller directly to a predefined number, such as your emergency line or the master tradesperson. Calls can also be transferred when someone explicitly asks to speak to a person.

Yes. qutee.ai books appointments such as site visits, measuring or maintenance directly in your connected Google or Microsoft 365/Outlook calendar. The assistant follows your rules, for example which days and times are open for booking.

No. qutee.ai doesn't give prices or create quotes. It captures all the key details, such as the type of job, address and scope, so you can put together the right quote quickly.

Yes. Especially in the evening, on weekends or when everyone is on site, qutee.ai is the first point of contact. Instead of hitting a voicemail, customers have a real conversation, and you get every request as a summary by email or in the qutee dashboard.

No. Your business's well-known number stays exactly as it is. A simple call-forwarding rule (e.g. when busy or outside office hours) to a number we provide is all it takes.

Test qutee.ai with real trades scenarios.

See how qutee.ai automatically handles job requests, emergencies, appointment requests and callbacks. Free for 14 days.